Leadership Roles

• Role: A role is organized set of behavior associates with particular office or position.

Researchers identified eight roles can be classified:
1: Figurehead- Particularly high ranking managers, spends their more time in ceremonial activities.
Four specific behaviors fit the figurehead role of a leader:
 Entertaining clients and customers as an official as an official representative of the organization.
 Making oneself available to outsiders as a representative of the organization.
 Serving as an official representative of the organization at gatherings outside the organizations.
 Escorting official visitors
2: Spokesperson- When a manager acts as a spokesperson the emphasis is on answering letters or inquires and formally reporting to individuals or groups
3: Negotiator- Any manager’s job description is trying to make deals with others for needed resources.
Three specific negotiating activities are:
 Bargaining with superiors for funds, facilities, equipment, or other forms of support.
 Bargaining with other units in the organization for different matters.
 Bargaining with suppliers and vendors for services and other delivery time.
4: Coach: An effective leader takes the time to coach team members specific behaviors are:
 Recognizing team members achievements.
 Providing team members with feedback concerning ineffective performance.
 Ensuring that the team members are informed about the steps which can improve their performance.
5: Team Builder: key aspect of the leader is how to build effective team.
Activities contributing to this role include:
 Ensuring that the team members are recognized for their accomplishments, such as through letters of appreciation.
 Initiating activities that contribute to group morale, such as giving parties and sponsoring sports team.
 Holding periodic staff meetings to encourage team members to talk about their accomplishments, problems, and concerns.
6: Team Player: Related to the team builder role.
Some behaviors are:
 Cooperate with other units in the organisation
 Displaying loyalty to others
7: Technical Problem Solver: sometime it’s important for any organisations leadership to have some technical problem solver.
Activities are:
 Serving as technical expert or advisor.
 Performing individual contributor tasks on a regular basis, such as repairing machinery.
8: Entrepreneur: Managers who are working in large organizations have responsibilities of some innovative ideas.
Activities are as follow:
 Reading trade publications and professional journals to keep up with that ‘what is happening in industry?
 Talking with customers or others in the organisation to keep aware of changing needs and requirements.
 Getting involved in the situations outside the unit that could suggest ways of improving the units’ performance.
Example: Visiting other firms, attending professional meetings or trade shows, and participating in educational programs.
Activities are:
 Serving as technical expert or advisor.
 Performing individual contributor tasks on a regular basis, such as repairing machinery.